Insights

Cybersecurity Managed Services Solution

February 1, 2025

Transforming Cybersecurity for a Fortune 500 Manufacturing Leader

Arcova partnered with a Fortune 500 manufacturing company undergoing divestiture to establish a comprehensive cybersecurity managed services program. Our solution included developing a strategy roadmap, building processes, and implementing 24/7 SOC and NOC monitoring.

This proactive approach ensured the client transitioned from having no detection and response capability to a systematic and robust security setup.

Project Information

  • Client: Fortune 500 Manufacturing Company
  • Services: Strategy roadmap development, 24/7 SOC and network monitoring, security managed service program buildout, security event monitoring, network monitoring, and ITSM integration
  • Areas of Expertise: Cybersecurity managed services, global scale operations and support
  • Sector: Manufacturing

Challenge

After spinning off its core business, a Fortune 500 manufacturing company needed managed services to build processes, personnel structures, and security monitoring. This included typical Security Operations Center (SOC) and Network Operations Center (NOC) monitoring solutions. The company sought a flexible partner capable of handling an evolving environment with limited visibility into the next three years.

Solution

Arcova developed an extensive strategy roadmap, processes, and execution schedule to successfully build out the security managed services program, including 24/7 SOC and Network monitoring. This quickly transitioned the organization from having no detection and response capability to a systematic and proactive security setup. The client gained network visibility, and reports from multiple tools were aggregated into a SIEM platform, providing security event monitoring, network monitoring, and ITSM integration.

Impact

Arcova mapped the internal teams and processes, leveraging our global scale to support the client flexibly. This effort led to the establishment of a multinational team that supports 24/7 operations, with a framework set for lateral expansion using a 'follow the sun' delivery model. We will continue supporting the client over the next several years, demonstrating our commitment to their long-term security needs.

Key Results

24/7 Security Monitoring

Established continuous SOC and NOC monitoring, providing round-the-clock security coverage.

Enhanced Network Visibility

Aggregated reports from multiple tools into a SIEM platform, improving network visibility and security event monitoring.

Flexible Global Support

Leveraged our global scale to support the client with a multinational team, ensuring seamless 24/7 operations.

Proactive Security Framework

Developed a detailed implementation roadmap, transitioning the client to a proactive security setup with ongoing support.

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